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Online Guidelines

Welcome to the online reporting facility for the submission of reports of suspicion of money laundering and/or terrorism financing to the Financial Intelligence Service (FIS) of the Financial Investigation Unit.

This online facility is designed to allow suspicion reports, more commonly known as Disclosure Reports, Suspicious Transaction Reports or Suspicious Activity Reports (DLs/STRs/SARs) to be compiled and submitted in a secure and efficient manner by removing the need to use written paper forms.

THE FOLLOWING INFORMATION IS IMPORTANT TO ENABLE THE USE OF THE FACILITY AND IT IS RECOMMENDED THAT THE FOLLOWING GUIDELINES ARE FOLLOWED TO ACHIEVE BEST PRACTICE.

 

1. REGISTRATION
The online reporting facility is designed to offer an organisation a secure method for the submission of a SAR to the FIS. It is imperative that the submitting organisation authorises the nominated persons who will have access to submit their information and additionally that they maintain the authorisation of these persons. To enable the maintenance of the registration process the FIS request that a written notification is sent to the FIS using an appropriately authorised form or letter (an example can be downloaded here ) to ensure that these details are accurate. It is recommended that the registering user be an official responsible for the AML/TF compliance within the organisation, such as the MLRO, Nominated officer or similar. Registration forms/requests can be submitted via post or email to the Financial Intelligence Service Ozanne Hall, Mignot Plateau, St Peter Port Guernsey GY1 1LF or via fiu@gba.gov.gg.

2. ACTIVATION
Upon receipt of the registration details each nominated person will be forwarded a separate response containing a username and temporary password allowing them to activate their account. A new password will then be required to be created by the user to log into and the use of the facility. Compliance with this instruction is paramount to the secure and effective operation of the facility and it the user's responsibility to maintain the security of their individual password.

3. LOGIN
Once a user has activated their new password they will have access to the reporting functionality to compile/submit reports and/or choose from other areas such as Guidance/notifications/user administration.

4. PASSWORD
Any Passwords must contain a minimum of 8 characters and can be reset by the user when they have full access to the facility. Should a registered user forget their password a password reset request should be forwarded to the fiu@gba.gov.gg email address.

5. NOMINATED PERSONS
Any organisation that is required to submit a disclosure of suspicion (STR/SAR) via the online reporting facility must name and authorise their nominated persons that they wish to have access on behalf of that organisation. Once registered these persons will maintain their access until any new official notification has been received to change that arrangement.
N.B. The FIS stress the importance for organisations to ensure that their registered nominated person's details held with the FIS are accurate and up to date.

6. HOW TO SUBMIT
Upon a successful log in, the user will be taken to the home page. Should the user be a nominated person for more than one company/entity the user will be required to select the relevant company/entity prior to be taken to the home page.
From accessing the home page the user can then select the Guidance & Legislation page and refer to the Guidance documents if required.
These documents will assist in the use of the facility, navigating through the pages and the submission of any disclosure of suspicion (STR/SAR).

7. ASSISTANCE
Should you require assistance in the use of the reporting facility administration staff can be contacted by either telephone 01481 714081 or by email at fiu@gba.gov.gg.

 

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Financial Investigation Unit

Ozanne Hall,  Mignot Plateau,  Cornet Street,  St Peter Port,  GY1 1LF,  Guernsey
Tel: 44 (0)1481 714081 Fax: 44 (0)1481 710466
Email: fiu@gba.gov.gg